Range of services provided
- Analysis of insured interests and the current state of protection
- Qualified risk assessment
- Elaboration and implementation of insurance programmes
- Selection processes for suitable insurers
- Insurance administration with a complex of services
- Settlement of insurance claims
- Evaluation of precautionary activities and prevention
- Objective information on the possibilities of insurance and related products
- Coordination of securing and coinsurance
- Services in the area of insurance methodology
- Advice activities and other specialized services in the insurance and risk management fields.
An outline concept of handling insurable interests
1. Analysis of insurable interests and the current state of insurance
a) Primarily it arises from the supposition that most subjects already have insurance agreed on to various degrees and quality, and so it is mainly suitable to evaluate and decide in detail about the current situation and to draw attention to possible deficiencies, or to questions of a problematic character.
b) After setting up the optimum needs of insurance cover it is necessary to bring together all data about possibilities for securing the insured’s interests in accordance with the individual needs of the insured subject, making allowance for certain particulars:
- Financial possibilities in dependence on prospective damage cover from own sources
- Detailed history and the level of damage arising
- Potential for the most risky activites of a given client
- Specialist comparison
- Monitoring of regional experience and habits
2. Qualified risk assessment
Represents the end product of an analysis carried out, and which is better known as a risk report. It is a matter of a complex of materials which contain all discovered facts and an evaluation of the overall situation of insurance interests needed for the proper determining of concrete insurance requests and concurrently represents an unequivocally unbiased delimitation of all parameters for drawing up insurance offers by individual underwriters. Risk reports, among other information, contain details of
- replacement values of movable and immovable property
- securing buildings against fire
- securing property against the intrusion of a third party
- flood perils
- maximum amount of damages
- suggestion of security precautions
- suggestion of insurance precautions with limits
- selection of risk insurance
- insurance sums
- co-insurance
- suitable level of insurance cover
3. Elaboration and implementation of insurance programmes
a) Preparation of grounds for elaborating full-value offers of insurance
- preparation of all groundwork for the elaboration of individual offers according to the specific needs and requirements of the insured individual
b) Securing offers from insurers approached and their scrutiny
- after addressing the selected insurance company it is necessary, within the stated time frame, to fully procure the policy with the correct contents. This represents the foundation stone for the implementation of a personal insurance policy. It is also necessary to prevent possible misunderstandings or complications
c) Evaluation of insurance offered
Rendered offers of insurance are the subject of an overall comparison, which allows better orientation in the selection of a suitable insurer and they are drawn up in harmony with predefined and objective parameters, such as the following:
- price differences for the insurance protection offered
- range of insurance cover offered
- accessibility of services offered
4. Selection process for a suitable insurer
Many insurance companies operate in the Czech insurance market with various offers and variations for covering insured risks. In view of the range and character of the insurance interest, it is indispensable in one’s own interests to tailor the demands for the selection of the optimum suitable insurer approached, paying attention to their capital strength, proprietary relationships, means and quality of provision, accessibility and principles of settling claims, individual contacts or shown references.
Cooperating insurance companies
5. Administration of insurance with a complex service
The management of insurance policies is usually seen as catering for running adjustments in polcies, such as
- determining the range of required amendments
- securing the necessary documents
- treating appendant documentation
- ensuring supplementsand new insurance contracts in the stated time frame
- checking the physical and contents-based correctness of all contractually-binding documents submitted
- price negotiations
6. Settlememnt of insurance events
Help in solving damage claims is considered as follows:
- correct formulation of claims raised by insurers
- check of the whole course of solving damage claims
- revision of the propriety of calculations for compensation for damage
- possible intervention with relevant insurers
- legal analysis of disputed cases
or
- the complex securing of the investigation process and calculating damages arising for approval of the insurance event by the insurer in the meaning of law no. 38/2004 Coll. (about insurance mediators and independent liquidators of insurance claims)
An attendant service may be likewise the training of responsible staff of the represented client and the elaboration of the methodology of approaches to settling insurance claims including the work manual, which allows the insured person an easier orientation in settling damages arising and can offer practical recommendations in the event of the occurrence of insurance claims of a similar character.
7. Premium services
Offer a category of individual services without a specifically defined content upon customer request, and outside the frame of the given conditions of cooperation. They may also include a search for specific possibilities of insurance or of negotiating special tariffs and conditions for the insurance of the management or employees of a company.
8. Price of services
Basic evaluation of the existing insurance situation is drawn up free of charge. In the event of closing a contractual relationship, services are provided to their full extent by the cover of individual insurers with whom the insurance is negotiated.
Compensation for sevices laid out in point 7 will be agreed individually and under previously stated conditions
